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Lisa B. | Indianapolis, IN

Lisa B. of Indianapolis had been trying to navigate the loss mitigation department of her lender for months. Unemployment and underemployment had left her behind on her mortgage and unable to meet her monthly payments. She contacted the Indiana Foreclosure Prevention Network for assistance and was paired with the Community Action of Greater Indianapolis, Inc. (CAGI), an IFPN Network Agency. She attended a CAGI workshop to better understand her options. While getting her paperwork in order, she received a foreclosure filing, along with a notice of her right to a settlement conference. She called CAGI and they helped her prepare for the settlement conference and sent a representative to attend the conference with her. Ms. B. received a modification, was able to retain her home and has no trouble making her monthly mortgage payments.

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